FAQ

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Locations & Visiting

1Where are your Planted dispensaries located?

We have three locations in Michigan:

  • Whitmore Lake: 9545 Main St, Whitmore Lake, MI
  • Flint: 1960 W Hemphill Rd, Flint, MI
  • Bay City: 3967 N Euclid Ave, Bay City, MI
2I'm from out of town, can I purchase cannabis legally?
Yes! Out of town customers can purchase cannabis legally from our recreational (adult-use 21+) menu. Planted follows all state laws for allowable purchase limits. For out of state medical patients, please reference the Licensing and Regulatory Affairs website for visiting qualified patient guidelines.

Ordering & Payment

3How does Planted delivery and curbside work?
Delivery, curbside, and in-store pickup are available at all three locations. We encourage online ordering through our website for the most up-to-date inventory. For curbside, you can also call our dedicated curbside phone number to place an order.
4Can you order online?
Yes! We encourage customers to shop online as products can sell out quickly. All transactions and promotions will be finalized in store at the register.
5Payment and Dispensary Entrance Identification
Both medical and recreational customers must provide valid ID. Recreational customers need proof of 21+ ID. Medical patients need their Michigan medical marijuana card plus ID. We have ATMs in-store and also accept credit and debit cards.

Products & Services

6I'm new, can you help me choose cannabis products?
Our expert budtenders are here to help! Whether you're experienced or a complete beginner, we'll guide you to the right products. Need more help? Email cannabiscoach@plantedprovisioning.com for cannabis coaching information.
7Do you offer products with no THC?
Yes! We offer a full line of THC-FREE CBD products for humans and pets. Options include creams, tinctures, sunscreen, lip balm, edibles, vapes, and more. Our experts can recommend products to meet your holistic goals.
8Can I purchase MED and REC?
Yes! We serve both medical patients and recreational (21+) customers. Menu items may vary between medical and recreational. Adult-use customers pay a state-mandated excise tax, and all customers pay the 6% state sales tax.
9How do I know the cannabis product is safe?
All products are tested by licensed 3rd party labs and entered into the state-monitored METRC database. Product safety is our top priority. Ask our budtenders for more information or visit the Michigan Regulatory Agency website.

Still Have Questions?

Our friendly budtenders are here to help! Visit any of our three Michigan locations or reach out to us directly. We're happy to answer any questions you may have.

TIP: For personalized product recommendations, email our cannabis coach at cannabiscoach@plantedprovisioning.com

Open 7 days a week at all locations

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